---
title: 114. How do I give access to the different features on TrackAble to my user groups?
description: Learn how permissions work in TrackAble, how to create and manage user groups, and how to control what different users can view or edit across the system.
---

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# 114. How do I give access to the different features on TrackAble to my user groups?

## In TrackAble, user access and permissions are controlled through User Groups. Each user is assigned to a user group, which determines what areas of TrackAble they can access and whether they can view or update information. This flexible setup allows schools to tailor access for different roles, such as administrators, teachers, parents, and governors.

### How Permissions Work in TrackAble

Permissions are managed by allocating users to **User Groups**.

You can create as many user groups as you need, for example:

- Administrators with **full access**
- Administrators with access to **specific areas only**
- Teachers with access to **assessment only**
- Teachers with access to **assessment and progression**
- Parents who can **view their child’s progress**
- Governors who can **run reports only**

This approach allows you to fully control who can see and do what within TrackAble.

#### How to Access Permissions

To manage permissions:

1. Click the **Permissions** icon in TrackAble
2. You will be taken to the **List User Groups** screen
3. Here you can view all user groups already set up on your system

From this screen, you can:

- Add a new user group
- Edit an existing user group
- Delete a user group

#### Adding a New User Group

To create a new user group:

1. Go to **Permissions**
2. Click **Add User Group**
3. Enter a **name** for the user group
4. Select the permissions you want this group to have by ticking the relevant boxes  
   *(a tick confirms the option is selected)*
5. Click **Save** at the bottom of the page

⚠️ **Note:** The options shown on screen may vary — the system includes many permission settings.

Once the user group has been created, you can assign users to it.  
(See the **Users** article for full instructions.)

#### Editing an Existing User Group

To amend a user group:

1. Go to **Permissions**
2. Select **List User Groups**
3. Click **Edit** next to the user group you want to change
4. Select or de-select permissions as required
5. Click **Save**

Changes take effect immediately for all users in that group.

#### Deleting a User Group

To delete a user group:

1. Go to **Permissions**
2. Select **List User Groups**
3. Click the **small triangle** next to **Edit** for the relevant user group
4. Select **Delete**

### What Happens When You Delete a User Group?

When deleting a user group, TrackAble will:

- Prompt you to **move existing users** into another user group, or
- Allow you to **Just Delete** the group

### ⚠️ Important Warnings When Deleting User Groups

- If you choose **Just Delete** and the group contains users, those users will **lose access** to TrackAble functions
- Only use **Just Delete** if you are **absolutely sure** no users are assigned to the group

### Critical Notes

- ❗ **Do NOT delete the “Management” user group**
  
    - This group is created during initial setup
    - It should have **all permissions enabled**
- If you need a management group with **limited access**, create a **new user group** instead

#### Changing a User’s Group

You can change which user group a teacher or staff member belongs to at any time:

- Go to **Users**
- Edit the user
- Select a different **User Group**

#### Need Further Help?

If you’re unsure how to structure permissions or need help setting up user groups:

**Contact TrackAble Support**  
**support@trackable.org.uk**

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