---
title: 90. What should I do if a teacher leaves the school?
description: Learn how to archive or permanently delete a teacher or staff member in TrackAble. This guide explains how to remove user access, manage archived users, and stay GDPR compliant.
---

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# 90. What should I do if a teacher leaves the school?

## When a teacher or staff member leaves your school, it’s important to remove their access to TrackAble to maintain data security and ensure compliance with GDPR. TrackAble allows administrators to either: Archive a user (recommended in most cases), or Permanently delete a user (GDPR-compliant removal)

#### Archiving a Teacher or Staff Member

Archiving removes the user’s access to TrackAble while keeping their historical activity available for audit and reporting purposes.

### How to Archive a User

1. Go to **Admin \> Users**
2. Locate the user you want to archive
3. Select the **downward arrow** to the right of **Edit** next to the user’s name
4. A confirmation message will appear
5. Click **OK** to archive the user, or **Cancel** to return without making changes

Once archived, the user will no longer be able to log in to TrackAble.

#### Deleting a User (GDPR)

In line with **GDPR**, TrackAble also gives you the option to permanently delete a user from your system. This should only be done when you are certain the user’s data is no longer required.

### How to Permanently Delete a User

1. Go to **Admin \> Users**
2. Select **List Archived Users**
3. Find the user you wish to delete
4. Click **Delete** on the right-hand side of the screen
5. A confirmation pop-up will appear
6. Click **OK** to permanently delete the user

### What Happens After Deletion?

- The user is **permanently removed** from TrackAble
- Their name will appear as **User: Deleted** within the **Audit Trail**
- This ensures system records remain intact while complying with data protection requirements

### Need Help?

If you need assistance managing users or have questions about GDPR compliance in TrackAble, please contact the support team at:  
**support@trackable.org.uk**

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